Terms of Use

Welcome to the Ghibli Museum official website. These Terms of Use govern your access to and use of our website, including all content, functionality, and services offered. By accessing or using this website, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully, as they affect your legal rights and obligations.

1. Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as any future modifications. If you do not agree with any part of these terms, you must not use or access this website. Your continued use of the website following the posting of any changes to these Terms constitutes acceptance of those changes. We encourage all visitors, especially international guests, to review these terms regularly.

2. Use of the Website

This website is provided for your personal, non-commercial use to learn about the Ghibli Museum, book tickets, and plan your visit. You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site. Unauthorized commercial use of the ticket reservation system, including reselling tickets, is strictly prohibited and will result in cancellation of reservations without refund. We kindly ask you to respect the intimate and artistic nature of the museum and its online presence.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of the company, Studio Ghibli, or its content suppliers and protected by Japanese and international copyright laws. The Ghibli Museum name and logo are trademarks of the company. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission. We cherish the unique artistry presented and ask that you honor these intellectual property rights.

4. Disclaimer of Warranties

The Ghibli Museum website and all information, content, materials, products, and services included on or otherwise made available to you through this site are provided on an 'as is' and 'as available' basis. The company makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products, or services included. We do not warrant that this website will be uninterrupted or error-free, and you expressly agree that your use of this site is at your sole risk. While we strive for accuracy, occasional discrepancies may occur.

5. Limitation of Liability

To the fullest extent permitted by applicable law, the company, its affiliates, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the website. This limitation applies even if the company has been advised of the possibility of such damages. Our liability shall be limited to the maximum extent permitted by Japanese law.

6. Links to Other Websites

Our website may contain links to third-party websites or services that are not owned or controlled by the company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We encourage you to be aware when you leave our site and to read the terms and privacy policies of any other site you visit.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. We advise you to review these Terms periodically to stay informed of any updates.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Tokyo, Japan, to resolve any legal matter arising from these Terms. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. This ensures clarity and consistency in legal matters for all our visitors.

Contact Us

Email: support@gmmitaka.jp

Address: 207-18 Aoyama-dori, Chiyoda, Tokyo 101-6745